Talk to the Builder
When you reach out, you aren't hitting a call center. You're contacting the person building the product. Your feedback shapes what we build next.
Two Simple Ways to Reach Us
Pick whichever matches where you are.
Already a subscriber?
Use the in-app Message button at the top of any page. It goes straight to me — no ticket queue, no routing, no forms.
Fastest response. Best for account, billing, or in-app questions.
New here or can't sign in?
Send an email and I'll take it from there.
rudy@upwardlyapp.comBest for signup questions, login trouble, pricing inquiries, or anything pre-account.
No Hoops. No Scripts. Just Me.
No chatbots pretending to understand you. No 800 numbers with bankers' hours. No outsourced reps reading from a script that doesn't quite fit your problem.
Just direct, simple access to the founder — and I'll personally take care of you.
— Rudy
Founder, Upwardly
Quick Answers
How do I reset my child's password?
Students log in with their 4-character code, not a password. If you've forgotten the code, log in to your parent dashboard to view it.
Can I use Upwardly on multiple devices?
Yes! Progress syncs automatically across all devices. Start on a tablet, continue on a phone—it just works.